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How do you ensure employees are equipped and feel confident using tools and technology to serve customers?

Clarasys

Likewise, perfect change management can’t make a poorly selected tool fit for purpose. Consider design thinking and prototyping as ways to show them that the chosen tools will make their lives easier. A perfect solution is wasted if employees don’t feel confident using it. appeared first on Clarasys.

article thumbnail

How do you ensure employees are equipped and feel confident using tools and technology to serve customers?

Clarasys

Likewise, perfect change management can’t make a poorly selected tool fit for purpose. Consider design thinking and prototyping as ways to show them that the chosen tools will make their lives easier. A perfect solution is wasted if employees don’t feel confident using it. appeared first on Clarasys.