Remove Book Remove Customer Experience Remove Design Thinking Remove Product Management
article thumbnail

150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

David is also a contributor to IEEE Cloud Computing and has published countless number of articles and books over the years. As a Chief Customer Officer, she is expert in cloud-based subscription models, automation and data analytics to drive customer adoption of software and reduce churn.

article thumbnail

Unleashing the Power of Visual Thinking – Interview with Grant Wright

Business Bullet

Since then I have broadened both mine and my company’s skill set to include disciplines such as Agile Product Management, Business Change Management, User/Customer Experience (UX/CX) and Service Design. I gradually started to introduce visuals into my notes from podcasts, meet-ups and conferences.

article thumbnail

How to get stakeholder buy-in for user research: 31 expert tips

Userzoom

Much like UX design itself, there’s no one size fits all strategy, so you need to tailor your approach to both the audience and the problem at hand. So the best advice would be to use your design thinking and storytelling abilities to communicate the right message to the right people.” UX Researcher / Designer.