Dataversity

DECEMBER 23, 2022

Orchestrating these processes appropriately has the power to fundamentally transform how a company does business – which can improve the customer experience and drive revenue in the process. The post How to Maximize Automation Investments to Drive Revenue and Improve Customer Experience appeared first on DATAVERSITY.

Customer Experience 130

Customer Experience Customer Experience Data Architecture 130

BizAcuity

APRIL 14, 2022

quintillion bytes of data which means an average person generates over 1.5 megabytes of data every second? Have you read any of the case studies involving how Netflix and Spotfy leverage big data for creating unique customer experiences? They tell you how big data helped them create a mark in today’s world.

Big Data 130

Big Data Data Analytics Data Analytics Data Management 130

Dataversity

MAY 6, 2022

Today, we’re seeing more companies embrace cloud-based technologies to deliver superior customer experiences. An underlying architectural pattern is the leveraging of an open data lakehouse. Data warehouses are great at both analyzing and storing […].

Digital 246

Digital Data Warehouse Customer Experience Customer Experience 246

Dataversity

AUGUST 28, 2023

According to the 2023 State of Process Orchestration Report, 95% of teams credit automation for improving operational efficiency, while 94% acknowledge its role in enhancing customer experiences. To automate at scale, many teams implement a mix of technologies, tools, and platforms.

Customer Experience 130

Customer Experience Customer Experience Data Architecture 130

Dataversity

JULY 28, 2022

Every day, businesses create, collect, compile, store, and share exponentially growing amounts of data. When put to use effectively, sales teams can boost revenue, marketing can improve the customer experience, HR can keep employees happy, and so on.

Government 130

Government Customer Experience Customer Experience Data Governance 130

Dataversity

MAY 30, 2022

Innovations in artificial intelligence, machine learning, the Internet of Things (IoT), and other advanced technologies have enabled companies to do things previously unimaginable when it comes to customer experiences, business growth, and revenue. All of that comes at a cost, of course. New technologies, system […].

Enterprise Architecture 130

Enterprise Architecture Artificial Intelligence Customer Experience Customer Experience 130

Domo

APRIL 28, 2022

The insights provided by big data—which is a combination of structured, semistructured, and unstructured data —allow business teams to solve complex problems, improve customer experience, and identify opportunities to increase sales and accelerate business growth. However, big data is not without its challenges.

Government 98

Government Big Data Data Governance Customer Experience 98