The definitive guide to CRM software in 2021 (+ 20 integrations)
Monday
MARCH 15, 2021
The term CRM stands for Customer Relationship Management. It’s the process of managing customer interactions to increase sales and keep current customers happy. A few decades ago, companies relied on spreadsheets and lists to manage this process. For instance, let’s say you manage a customer service team. Let’s dig in.
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