Agile Customer Experience Talent Acquisition Vision 
Cprime
FEBRUARY 1, 2024
– Generative AI (GenAI) in financial services refers to advanced AI systems capable of creating new, original content and solutions, such as predictive financial models and personalized customer experiences, by synthesizing data and learning from interactions.
Cprime
APRIL 11, 2024
– Telco leaders must focus on investment in AI capabilities, talent acquisition, adopting an agile operating model, technology infrastructure, data management, and ethical considerations. This scenario compels all telcos, regardless of their size, to rethink their approach to innovation and customer engagement.
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