Remove 2022 Remove Article Remove Artificial Intelligence Remove Customer Experience
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CCaaS is a Vital Tool for Managing Customer Analytics

Smart Data Collective

This, in turn, allows them to aggregate data on their customers and use it for future decisions. What is this platform and how can it help companies understand their customers? Any firm must now prioritize customer experience. Contact centers are the hub of company-customer interactions. What’s and How’s of CCAAS?

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Business Process Automation Acronyms and Definitions

Argon Digital

Workflow automation tools run the gamut from simple to complex, starting with bots that can do simple data entry tasks and progressing to the use of artificial intelligence (AI) to analyze your data to figure out what you have and actually use. This whole article might feel a bit like a buzzword salad. Enterprise Automation.

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Should we have a more ambitious plan in place to justify our target operating model a few years in the future?

Business Bullet

This article looks at some of the changes that have taken place and why companies will need to plan their target operating model to ensure they are adapting to support their company strategy. Technology progression means there are new ways of doing things with more opportunities for automation and use of artificial intelligence.

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Retail real estate sector is booming: how digital transformation can help to succeed?

CMW Lab Blog

With the end of lockdown, the retail real estate sector showed significant growth in 2022. In this article, we’ll explore some of the ways that digital transformation influences the real estate industry and the benefits it brings. This technology ensures minimization of human errors and enhances customer experience.