2018 Customer Experience Digital Vision 
Clarasys
MAY 20, 2021
There are many definitions for digital transformation but it all boils down to applying digital technologies to advance business’ agendas and deliver against changing customer expectations. . This means that most companies would have had to embark on the journey of digital transformation if only to “dip their toes” in it.
Agile Business Consortium
JANUARY 1, 2021
Organisations need to adapt to a "digital vortex" (Bradley et al., 2015), a market that is highly prone to disruption, a focus on the customer that demands not only connected solutions and outstanding customer experience but also speed. 2017; elaborated by Puckett & Neubauer, 2018/ 2020). The Digital Vortex.
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Domo
MARCH 24, 2020
As General Electric’s CIO, Sue Siegel, said in a keynote address in 2018: “The pace of change will never be as slow as it is today.” Instead, CMOs must balance competing and ever-changing values to build high quality, personalized customer experiences that deliver real business value. So, what’s holding CMOs back?
Whizlabs
APRIL 19, 2021
It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. He has hit 3000 blog posts for the AWS blog in 2018.
Data Pine
OCTOBER 25, 2022
With ‘big data’ transcending one of the biggest business intelligence buzzwords of recent years to a living, breathing driver of sustainable success in a competitive digital age, it might be time to jump on the statistical bandwagon, so to speak. Making this publication one of the greatest business data analytics books out there.
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