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Digital Customer Journey Mapping – It’s a Trip + Template

Netmind

As customer experiences become more and more digital, we have to change how we interact. For most organizations, the days of winning over a customer face-to-face with a hand shake and a smile are over. Digital customers are the new norm and are transacting with us all over the world, 24/7, independent of a sales person!

Digital 52
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Billie Inspires Customer Trust with Tool to Improve Dashboard Reliability

Sisense

Better testing, better customer experience. Every company is becoming a data company, and once customers are used to interacting with data and analytics infused throughout your product , they expect that data to be accurate. joining the BI team at Billie in 2018. We’re stronger when we work together.

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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

He has over 20 years of experience in product and business development, and high tech experience with Fortune 500 companies. His blog Rick’s Cloud recently celebrated 10 years of cloud computing. Follow Rick Blaisdell on Twitter , LinkedIn , and Blog/Website. Currently he works as a CTO at Motus, LLC.

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Interview: Paul Boag on the “User Experience Revolution”

Userzoom

On 15th March 2018, UserZoom hosted Better UX London 2018, a day-long conference bringing some of the brightest UX talent and dazzling UX innovators together in one room. He’s also soon to release User Experience Revolution and runs the award winning user experience blog and podcast Boagworld.

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3 Hurdles to Successful Marketing—and How to Clear Them

Domo

The start of a new decade presents a fresh incentive for CMOs to reform and innovate their marketing processes. As General Electric’s CIO, Sue Siegel, said in a keynote address in 2018: “The pace of change will never be as slow as it is today.” ” In marketing especially, the pace of change has become unrelenting.

Digital 52
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16 Best Business Intelligence Books To Get You Off the Ground With BI

Data Pine

Written by experienced analyst Russell Walker, this piece teaches its readers the value of turning big data from its strategic and tactical nature into new revenue streams that translate into improved customer experiences, enhanced operations, product development, and much more. click for book source**. We’re right behind you!