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Empowering Sales to Provide the Best Customer Experience: Frucor Suntory’s SAP Innovation Journey

Timo Elliott

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards. The order starter and suggested orders are game changes for us.

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Innovation With Purpose Across An Entire Industry: The SAP Plastic Challenge

Timo Elliott

Stephen Jamieson , Head of SAP Leonardo in the UK, saw an opportunity to innovate with purpose. Working with design expert David Kester , he put together a series of Plastic Challenge workshops bringing together consumers and retail industry experts to think about ways to alleviate the problem.

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A New Business Model for a Midsize Business: Fresh Air As A Service

Timo Elliott

New cloud platform technologies have unleashed new opportunities for business model innovation. ActoVent in Germany is a great example of this trend, and has explained the technical and business opportunities in their entry to the SAP Innovation Awards 2023.

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Remaining customer focused in the aftermath of a crisis is the key to survival

Clarasys

Grocery retailers offered at-risk customers special store timeslots and honoured their loyal customers with early booking slots. This is a great chance to apply design thinking methods to come up with innovative ways to adapt and transform your business in order to drive customer experience while being able to balance your costs.

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Mastering Product Management: A Comprehensive Guide for Success

Argon Digital

The Phases of the Product Management Process Idea Generation and Conceptualization: The product management process begins with idea generation, where innovative concepts are brainstormed. By embracing these methodologies, product managers can foster innovation, reduce waste, and maximize value delivery.