Remove Customer Experience Remove Design Thinking Remove Digital Transformation Remove Retail
article thumbnail

Empowering Sales to Provide the Best Customer Experience: Frucor Suntory’s SAP Innovation Journey

Timo Elliott

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards. The order starter and suggested orders are game changes for us.

article thumbnail

Changes of the business analyst role to match the latest market needs

Business Bullet

Customers can now engage and find information whenever they want through their mobile phones. Customer experience is improved by making it easier for customers to engage and find out information when they want to. The book is available from www.koganpage.com and all major print and e-book retailers.