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Business Analysis Digest #36

Passionate BA

Backlog management: fine-tuned by Alex Velichko Photo by Jo Szczepanska on Unsplash This article discusses the importance of backlog health for successful product development and provides tips on optimizing it. User Experience vs. Customer Experience: What’s The Difference?

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Answer This Question: “What is Your Product?”

EBG Consulting

Coordinator roles such as release managers, project, or program managers are introduced. The customer experience for completing an end-to-end value stream using the product experience is clunky, laborious, and abrasive. Backlog management and prioritization become simpler to manage.

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What Is Your Product?

EBG Consulting

When organizations fall into the trap of viewing technology innovations as products in-and-of-themselves, they usually end up with multiple products that are serving the same customer or market. This complicates organizational processes and confuses customers. Narrowly defined products lead to negative customer experience.