2020 Business Change Customer Experience Documentation 
BA Squared
JULY 9, 2020
Business Analysis Skills from 2012 to 2020. These are not the technical architecture and data context diagrams, we are talking here about customer experience design and business design. And these conversations are for the purpose of facilitating problem-solving and great customer/user experiences.
Business Bullet
NOVEMBER 1, 2020
Grant Wright facilitated a half day workshop at the European Business Analysis conference 2020 on Unleashing the power of visual thinking. More recently I have focused on helping organisations to amplify their change delivery practices through the use of Visual Thinking. .
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