Netmind

DECEMBER 21, 2020

As customer experiences become more and more digital, we have to change how we interact. Digital customers are the new norm and are transacting with us all over the world, 24/7, independent of a sales person! The digital customer experience journey is definitely a trip and the need to understand it couldn’t be more imperative.

Digital 52

Digital Design Thinking Customer Experience Customer Experience 52

Userzoom

APRIL 23, 2020

In many cases, the new product/feature is created in response to a gap in the digital experience or in response to voice of the customer survey. If the feature is going to be added to an existing digital product, I would recommend you launch an unmoderated study to quantitatively measure the UX score for the digital product.

Digital 83

Digital Design Thinking User Experience Customer Experience 83

Whizlabs

APRIL 19, 2021

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. Lori’s must read blogs are The Third Wave of Cloud is Cresting , The Fourth Wave of Cloud is Imminent and Will the Emerging Edge Fix My Digital Gaming Experience? He has hit 3000 blog posts for the AWS blog in 2018.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145