5 Ways to Increase the Productivity of Your Customer Support Team
GlowTouch
JUNE 12, 2020
In addition to training, consider separating the volume and complexity of work according to skillset. However, allow ample opportunities for agents to learn and advance in their role as his/her skillset improves. Robust training across multiple support platforms will improve agents’ skillset. About GlowTouch. Tonya Morgan.
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