Remove 2021 Remove Business Change Remove Customer Experience Remove Predictive Analytics
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Should we have a more ambitious plan in place to justify our target operating model a few years in the future?

Business Bullet

Technology and data is now available to enable predictive analytics to design great customer experiences (McKinsey & Company. Available: [link] [2021, Dec 30]. Influencer marketing hub, 2021. c=strat_competitiveagilnovalue_10437228&n=mrl_1118 [2021 Dec 30]. Prediction: The future of CX.