Should we have a more ambitious plan in place to justify our target operating model a few years in the future?
Business Bullet
DECEMBER 31, 2021
Technology and data is now available to enable predictive analytics to design great customer experiences (McKinsey & Company. This is where a person builds up expert knowledge of a service or product and promotes it on social media. These influencers can have thousands or millions of followers. Daily social media usage.
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