2012 Artificial Intelligence Customer Experience Monitoring 
Smart Data Collective
APRIL 5, 2019
Social listening is the process of monitoring your brand’s digital conversations to gain a better understanding of how customers are perceiving and interacting with your business, as well as how they feel about your industry or niche. Social Media Listening vs. Monitoring. Social listening is one of the best approaches.
Data Pine
MAY 9, 2019
Put simply: Business intelligence is the process of discovering valuable trends or patterns in data to make more efficient, accurate decisions related to your business goals, aims, and strategies. As pattern recognition is a decisive part of BI, artificial intelligence in business intelligence plays a pivotal role in the process.
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