Harnessing Generative AI for Enhanced Customer Care Agent Coaching
Analysts Corner
APRIL 19, 2024
Understanding Generative AI Generative AI refers to artificial intelligence systems that can generate content, from text to simulations, by learning from vast amounts of data. Predictive Analytics for Performance Improvement Using machine learning algorithms, GenAI can predict future performance issues by analyzing trends in current data.
130 
Let's personalize your content