November, 2011

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Why Balanced Scorecards are the BEST!

ElegantJ BI

Why Balanced Scorecards are the BEST! I am part of a task force. We are trying to understand our declining customer profitability (and we’d better do it fast or I will have to update my resume). We are trying to gather the information, but with so many data sources, it’s hard to make sense of things. Even where we are able to compile data, we aren’t sure we really understand the source of the problem.

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Where Am I and How Did I Get Here? Never Fear, You Can Create a Performance Driven Enterprise!

ElegantJ BI

Where Am I and How Did I Get Here? Never Fear, You Can Create a Performance Driven Enterprise! You want to grow your business and win new customers. You want your competitors to stop nipping at your heels. Your boss says to fix it but in order to do that, you have to get a handle on exactly what is happening inside your company. You set objectives but you never really know where you are day-to-day or even if everyone is measuring progress in the same way.