The "Customer – Centricity" Mindset as a Key Element in BA Success
Modern Analyst
SEPTEMBER 11, 2022
It is more than important the modern business analyst to focus on the end to end customer experience. A BA shall act as a consultant that listen to the pains of the end users and is dedicated in solving them through providing solutions that will alleviate those pains. How do you define a customer-centric mindset you can actually execute? Below are some elements of the customer – centricity mindset.
56 
Let's personalize your content