Sun.Oct 23, 2022

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Providing Seamless Customer Experience with Technology

Fingent

Customer Experience – Two words that could make or break your business. Today, customers expect businesses to provide nothing short of an excellent customer experience whenever and however they shop. This is going to be the main differentiator between you and your competitors. The race to own customer experience is on! Some businesses are learning […].

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Evaluating Candidate COTS Packages

Modern Analyst

Whether you’re purchasing a package (also called commercial off-the-shelf, or COTS, products) as part or all of the solution for a new project or implementing a solution in the cloud, you still need requirements. Requirements let you evaluate solution candidates so that you can select the most appropriate package, and then they let you adapt the package to meet your needs.

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Introduction to Kano Model | Tips and Guidance

Business Analyst Mentor

One of the greatest challenges in the process of product development is determining which features will have the biggest impact on customer satisfaction and significantly contribute to the product’s success.

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Introduction to Requirements Prioritisation Techniques | Tips and Guidance

Business Analyst Mentor

Each product development process has numerous requirements, often hundreds of them, or even thousands. However, every process also faces certain limitations, including budget constraints, limited resources, or tight deadlines. As.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.