Smart Data Collective

JULY 4, 2023

Collaboration tools: the ability to share documents, communicate in real-time, and coordinate with teams helps implement solutions effectively. Efficient documentation management Documentation is very important in the disaster restoration business. Fortunately, AI technology has helped make real-time updates more efficient.

Artificial Intelligence 194

Artificial Intelligence Documentation Monitoring Project Management 194

Astera

DECEMBER 3, 2024

Businesses across various sectors want to leverage AI to increase efficiency, reduce cost, enhance customer experience, or do all that in one go. This blog offers insights into how AI can facilitate smarter and faster document processing for mortgage lenders. AI + Mortgage Document Processing: What Is It?

Documentation 52

Documentation Customer Experience Customer Experience Banking 52

Smart Data Collective

AUGUST 27, 2019

The banking industry has been able to utilize a variety of AI technology to streamline processes, enhance security, and improve the customer experience. For instance, banks can use artificially intelligent identity verification to identify customers and their documents accurately. It can even be done via mobile device.

Artificial Intelligence 200

Artificial Intelligence Banking Documentation Finance 200

Smart Data Collective

NOVEMBER 30, 2020

After all, this information lets you understand your market better, enabling you to provide better customer experiences. However, customers aren’t as willing to share personal information with companies. For example, Californian law states that your privacy policy must be displayed as a stand-alone document.

Data Governance 231

Data Governance Government Documentation Customer Experience 231

Smart Data Collective

APRIL 10, 2020

By digitizing old documents and going paperless in your day to day operations, you will not only see direct savings but will also help your employees become more productive in the process.

Big Data 352

Big Data Supply Chain Logistics Customer Experience 352

Smart Data Collective

APRIL 13, 2021

Drift is a cloud-based solution that helps automate sales and marketing processes by letting you add chat windows to your website to improve the customer experience and increase loyalty. Provides support through an online helpdesk and documentation. Image source: Drift.

Artificial Intelligence 336

Artificial Intelligence Customer Experience Customer Experience Documentation 336

Timo Elliott

MAY 16, 2023

A new SAP Digital Assistant: “Currently in the alpha stage, SAP’s Digital Assistant for CX app uses generative AI to provide holistic insights, create recommendations, and generate personalized content so you can offer a better customer experience.”

Supply Chain 245

Supply Chain Artificial Intelligence Logistics Digital 245

Smart Data Collective

OCTOBER 15, 2023

Or perhaps a whiz in mobile app development for a unique customer experience? Understand the Legalities: From NDAs to intellectual property rights, ensure all legal aspects are clear and documented before work begins. Need an expert in machine learning for a short-term project?

E-Commerce 244

E-Commerce Agile Innovation Customer Experience 244

Analysts Corner

FEBRUARY 14, 2023

stuff) The other half is their “ me-time” , working on important documents, presentations, user stories ( JIRA is their best friend ) meeting agendas, sending minutes of meetings, and much more. special mention for CR documents ) Hence, in a Waterfall Project, a day for a BA depends on what phase the project is in.

Agile 246

Agile Documentation Project Management Planning 246

Analysts Corner

DECEMBER 26, 2022

But also because the job of BAs focused on gathering requirements upfront, and writing heavy documents didn’t make any sense anymore. The BA quadrant is presented concerning the elicitation of User Stories and Acceptance Criteria, and how they partner with the team, with the testers, and most importantly with the customer.

Business Analysis 189

Business Analysis Business Analysis Documentation Agile 189

Astera

APRIL 9, 2023

“Automated document processing: the unsung hero, revolutionizing the way we tackle document processing.” ” In the age of information, businesses find themselves drowning in a sea of documents, which hold the keys to streamlined workflows and informed decision-making. What is Document Processing?

Documentation 52

Documentation Digital Transformation Innovation Customer Experience 52

CMW Lab Blog

AUGUST 14, 2023

Document management is becoming a critical aspect of any business looking to streamline their workflow and maximize the use of their collected data. Integrating a document management system into one’s business can be tricky but, it’s worth it due to the numerous benefits it can bring. A quick refresh: What is document management?

Documentation 52

Documentation Logistics Digital User Experience 52

Domo

JANUARY 3, 2024

Five days or less for improving customer experience Adjusting any product roadmap and company priorities is not an easy task. But today, Bespoke Metrics is committed to Domo as it allows them to enhance their product offering to increase customer satisfaction. Unique tools to differentiate ourselves from the competition.

Supply Chain 132

Supply Chain Embedded Analytics Customer Experience Customer Experience 132

Smart Data Collective

MAY 15, 2019

One of the most overlooked benefits of big data is that it allows marketers to translate documents from one language to another. A better understanding of the product also leads to greater customer experience. Enhanced local and international experience. Big data has opened a number of doors for marketers.

Big Data 238

Big Data Customer Experience Customer Experience Documentation 238

Astera

OCTOBER 25, 2024

While there has been some progress, the need to incorporate efficient and accurate document processing is still there. Let’s suppose your team handles hundreds, if not thousands, of documents with unique layouts from various sources on the daily. You have to sort these documents by file type and layout and extract the data you need.

Documentation 52

Documentation Procurement Logistics Supply Chain 52

Smart Data Collective

MAY 7, 2023

This form of attack may degrade customer experience because it will render the apps useless. This could include customer information, financial records, intellectual property, and confidential documents. Organizations must take steps to identify their critical assets and determine the level of protection needed.

Digital Transformation 287

Digital Transformation Digital Cybersecurity Monitoring 287

Smart Data Collective

AUGUST 3, 2023

I nsurance firms are looking at blockchain’s potential to cut costs, increase speed to market , and enhance customer experiences rather than develop brand-new products. Today, most insurance industry blockchain applications focus on streamlining internal processes.

Supply Chain 222

Supply Chain Logistics Monitoring Customer Experience 222

Analysts Corner

FEBRUARY 27, 2023

Documentation can be a bit extensive sometimes, depending on the client’s need. You decide with your team what needs to be documented for smooth work to occur. You’ll be working for a client. Product based Focus on a particular product you’ve been assigned. You are your own client.

IBM Support 130

IBM Support Healthcare Documentation Digital 130

Ntara

APRIL 21, 2021

You will come away with documentation, insights, and recommendations that you can use long into the future. Here are a few examples of the types of challenges we take on with a technical audit: A company wants a more efficient global ecommerce system with one, centralized customer experience. Who needs a technical audit?

Documentation 105

Documentation Digital Transformation Digital Real-time Data 105

Monday

MAY 4, 2021

It makes it easier to track data and personalize the customer experience, which then improves sales and revenue and builds customer loyalty. It should connect your marketing and customer service teams with the sales team to provide a holistic view of the customer’s entire experience.

Customer Experience 98

Customer Experience Customer Experience Documentation Project Management 98

Smart Data Collective

APRIL 13, 2021

Drift is a cloud-based solution that helps automate sales and marketing processes by letting you add chat windows to your website to improve the customer experience and increase loyalty. Provides support through an online helpdesk and documentation. Image source: Drift.

Artificial Intelligence 147

Artificial Intelligence Customer Experience Customer Experience Documentation 147

BA Squared

JULY 9, 2020

In 2020, I am updating this definition to “A catalyst of problem-solving and effective decision making; facilitating problem-solving and decision making on desired strategic, operations, customer experience, and systematic changes and aspects of how organizations serve their customers and operate at all levels.”.

Business Analysis 107

Business Analysis Business Analysis Customer Experience Customer Experience 107

Sisense

AUGUST 6, 2020

Improving customer experience and reducing cost in a single step sounds impossible, but this is exactly what correctly implemented AI can achieve. Usually, we have to spend more money to achieve a better customer experience, but AI simultaneously delivers greater accuracy and focus and reduces human capital cost.

Product Management 95

Product Management Product Management Customer Experience Customer Experience 95

Astera

APRIL 10, 2023

In the ever-evolving insurance landscape, organizations must process and analyze vast volumes of data from multiple sources to gain a competitive edge, optimize operations, and improve customer experiences. This data comes in various forms, from policy documents to claim forms and regulatory filings.

Documentation 52

Documentation Customer Experience Customer Experience Data Modelling 52

Astera

AUGUST 3, 2023

These standards define the structure and format of EDI documents, specifying data elements, segments, and transaction sets. Transmission Protocols: To transmit EDI documents securely, various transmission protocols are employed. Document Flow: The flow of EDI documents follows a specific sequence.

Supply Chain 52

Supply Chain Documentation Customer Experience Customer Experience 52

Astera

OCTOBER 7, 2022

For example, important business documents like invoices, purchase orders, receipts, feedback forms, utility bills, etc., Improve Customer Experience. Companies can analyze unstructured data obtained from customer service chats, emails, feedback forms, and various other sources to deliver a better customer experience.

Data Analytics 52

Data Analytics Data Analytics Documentation Customer Experience 52

Clarasys

NOVEMBER 3, 2021

The lack of actual metrics on customer experience initiatives makes CX investment harder to gain. There is a strong relationship between NPS and profit that is well documented as we can see in this example. Seeing things that C-Suite executives have personally been involved in will help relate it back to their own experiences.

Customer Experience 52

Customer Experience Customer Experience Agile Vision 52

Sisense

JANUARY 6, 2021

Have a look at Sisense documentation to see how easy it is to plug in and create reports. Now that you know what you want everything to look like, define and connect your data sources. Once the data is flowing to your reports, you can tweak your presentations until they look and operate exactly how you want.

Innovation 119

Innovation Visualization Data Visualization Product Management 119

Argon Digital

JUNE 27, 2023

Enhanced Customer Experience : Automation plays a crucial role in delivering exceptional customer experiences. By automating customer-facing processes, organizations can respond faster to customer inquiries, provide self-service options, and ensure timely and accurate order processing.

Logistics 52

Logistics Supply Chain Financial Analysis Customer Experience 52

Astera

FEBRUARY 14, 2024

McKinsey & Company show a potential 60% rise in operating profits through effective data utilization. The digital shift streamlines claim processing and boosts customer satisfaction, as faster claim resolutions directly correlate with improved customer experiences. Why is Unstructured Data Important?

Documentation 52

Documentation Digital Transformation Digital Real-time Data 52

Sisense

SEPTEMBER 12, 2019

This information may come from Salesforce, or from your ERP system like Oracle, as well as from any other marketing technology that may hold customer experience information. . Also consider how the BI solution will be communicated to the company or customer, and how you will support the adoption of BI in the organization.

Government 81

Government Documentation Business Intelligence Business Intelligence 81

Astera

AUGUST 15, 2023

It automates tasks such as mortgage application submission, document verification, and loan underwriting, enabling faster turnaround times. It minimizes the reliance on paper-based documentation, streamlines workflow, and reduces administrative overheads.

Finance 52

Finance Data Security Customer Experience Customer Experience 52

Astera

FEBRUARY 27, 2024

Leveraging AI technology allows them to efficiently extract crucial data from documents, eliminating manual data entry errors and significantly reducing processing times. These documents contain details about diagnosis, procedure, pharmaceuticals, medical supplies and devices, and medical transport.

Healthcare 52

Healthcare Documentation Pharmaceutical Data Quality 52

Marutitech

OCTOBER 8, 2021

Especially in businesses, emails, tickets, chats, social media conversions, and documents are generated daily. Can you imagine sorting all these documents, tweets, customer support conversations, or surveys manually? It is not an easy task to build the document vector for the given sentence.

Monitoring 98

Monitoring Documentation Logistics Customer Experience 98

Astera

APRIL 10, 2023

These AI-powered Data extraction tools can automatically extract relevant information from various documents, such as claim forms, medical records, and police reports, and convert it into structured data that can be easily processed by computer systems. OCR is useful when dealing with structured data, such as form fields.

Documentation 52

Documentation Digital Digital Transformation Customer Experience 52

Astera

APRIL 10, 2023

These AI-powered Data extraction tools can automatically extract relevant information from various documents, such as claim forms, medical records, and police reports, and convert it into structured data that can be easily processed by computer systems. OCR is useful when dealing with structured data, such as form fields.

Documentation 52

Documentation Digital Digital Transformation Customer Experience 52

Argon Digital

AUGUST 11, 2023

From optimizing operations to enhancing customer experiences, the right software can be a game-changer. Enhanced Communication and Collaboration Properly documented software requirements facilitate effective communication between stakeholders, including business users, IT teams, and vendors.

Product Management 52

Product Management Product Management Documentation Requirements Gathering 52