A quality management system is a collection of processes and standards that aim to meet customer needs and enhance their level of satisfaction. Quality management systems are expressed as goals, objectives and processes needed to maintain and enhance a business. Such systems enhance the overall productivity and performance of a business, ultimately resulting in increased trust amongst its target audience. There are various type of quality management systems developed as international standards. For example, ISO 9001:2015 is an international standard that specifies the standards and requirements for quality management practices. 

The benefits of using different types of quality management systems include: 

  • Meeting customer requirements 
  • Meeting the organization's objectives and goals 
  • Increasing efficiency
  • Managing business processes 
  • Reducing waste generation
  • Lowering the costs

Types of Quality Management Systems

There are many types of quality systems based on different areas of specialization. L ISO 9001 is the most recognized and broadly used quality management system in the world.  

ISO 9001

ISO 9001 is one of the best and most widely recognized types of quality management systems. It is an international standard which specifies requirements for a quality management system. Businesses use this standard to build trust in their customer base and cater to the varying customer requirements. 

ISO 9001 was launched in 1987 by the International Standards Organization (ISO). ISO is an international organization. It consists of national standard bodies of almost 170 countries. The present version of ISO was launched in 2015. It can be applied to any organization from any country. More than one million companies from over 170 countries are ISO-certified presently.

ISO is based on the Plan-do-check-act (PDCA) and focuses on achieving effective quality management under its provisions. The standards set by ISO provide insights into:

  • how to design products
  • perform specific testing 
  • create quality management systems 

IATF 16949

IATF 16949 is a technical standard that aims to develop a quality management system that enhances continuous improvement, focusing on defect prevention and reduction of waste in an organization in an automobile industry supply chain and assembling process. This protocol was set up by the International Automotive Task Force (IATF) and the Technical Committee of ISO. 

IATF covers the following aspects of automotive products: 

  • Design 
  • Production 
  • Development
  • Installation 
  • Servicing 

The IATF certification is valid for three years and is confirmed annually by an IATF-certified auditor.  

ISO 13485

ISO 13485 is a quality management system created by Steven Essery and published by ISO in 1996. This standard focuses on the manufacturing design and quality of medical devices. The present ISO 13485 version was published on 1 March 2016. 

This type of quality system focuses on : 

  • Product Safety 
  • Risk management activities during production
  • Certain requirements and quality standards for implantable devices

ISO 22000

ISO 22000 is one type of quality system that is based on food security and safety management. It is a standard issued by the International Standard Organization (ISO), and it focuses on improving the overall performance in food safety. These standard protocols are efficient in managing food safety in the global food supply chain. These include the guidelines for managing food safety and traceability in the food chain. 

ISO 22000 has several sub-sections that focus on different areas of food safety. These include: 

1. ISO 22001: It consists of guidelines for the food and drink industry.

2. ISO 22002: It consists of guidelines for different parts of food safety where 

  • Part1: Food Manufacturing 
  • Part 2: Food Catering
  • Part 3: Farming 
  • Part 4: Food packaging manufacturing

3. ISO 22003: Food safety guidelines for different parts: 

  • Part 1: Requirements for organizations providing audits and certifications for food safety
  • Part 2: Requirements for organizations providing certification of products 

4. ISO 22004: It is a food safety management system that focuses on the application of ISO 22000

5. ISO 22005: This section ensures traceability and tracking in the food and feed supply chain. 

6. ISO 22006: This section guides the application of ISO 9002:2000 for crop production. 

ISO 200000

ISO 200000 is an information technology service management standard(SMS) that specifies requirements for an organization to set up, maintain and continuously improve a technical service management system. 

This standard allows IT industries to make sure that their ITSM aligns with the business's needs and objectives. It ensures the process of delivery of SMS. ISO 200000 assures clients that their service requirements will be met successfully. 

ISO 27001

ISO 27001 is an information security management system(ISMS). It specifies the requirements that an ISMS provider should adhere to.

Organizations that are ISO 27001 certified ensure that they have a system that manages risks related to the data owned by the company and that the system ensures the secrecy of the principles mentioned in the international standard. 

AS 9100D

The AS 9100D is an ISO-certified program that specifies quality management requirements for the aviation, space and defense industries. It states that all the requirements of safety under this section are mandatory to be followed by the organization. It is one of the best types of quality management systems that are used in the context of the aerospace industry. 

Conclusion 

The types of quality management systems provide essential quality standards for different types of industries and products. These standards are recognized for their ability to provide quality offerings and continuously improve business processes. 

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FAQs

1. What are the various type of quality management systems?

The types of quality management systems include ISO 9001, IATF 16949, ISO 22000, ISO 200000, AS 9100D, ISO 27001 l and ISO 13485

2. What are the elements of QMS?

Elements of a QMS include: 

  • Management
  • Continual Improvement process 
  • Quality Manual
  • Quality policy
  • Quality objectives
  • Improvement
  • Safety

3. What are the principles of QMS?

The QMS is based on the above principles: 

  • Customer Focus
  • Leadership
  • Customer Involvement 
  • Process approach
  • Systematic approach to management 
  • Continuous improvement
  • Data-based approach to decision making
  • Mutually dependent supplier relations

4. What are the basic components of quality management systems? 

The basic components of quality management systems include: 

  • Continuous improvement 
  • Customer focus 
  • Relationship management 
  • Decision

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