How big is that change request, really?

Inadequate impact analysis of change requests can lead to surprises. Software surprises are rarely good news.

Karl Wiegers
Analyst’s corner
Published in
4 min readFeb 19, 2023

--

A photo of a row of wooden blocks on a table, spelling out “CHANGE.”
Image by Racool_studio on Freepik

Two developers estimated that it would take one month to add a requested major enhancement to one of their information systems. The customer approved the estimate, and the developers set to work.

--

--

Karl Wiegers
Analyst’s corner

Author of 14 books, mostly on software. PhD in organic chemistry. Guitars, wine, and military history fill the voids. karlwiegers.com and processimpact.com