GLOWTOUCH

The Stevie Awards for Great Employers
Entry from GlowTouch

HR Achievement, Category B09
“Achievement in Diversity and Inclusion”

As a woman-owned enterprise with employees spread across four distinct global regions, diversity has been part of the GlowTouch DNA from the start. Still, the bar can always be raised, and we work toward doing that in several ways.

Among many of our strategies is impact sourcing, a means of talent acquisition that focuses on marginalized or overlooked populations. This entails a combination of internal recruiting and hiring efforts plus partnerships with groups that specialize in placing people from specific constituencies. Both are augmented by our WBENC and NMSDC certifications for use in supplier diversity programs, which we apply when seeking vendors for company-based projects. And we have established training and mentorship programs for disadvantaged persons to help them become more marketable, even if they do not seek to work for us or within the industry.

The leadership team reflects a broad mosaic of humanity, involving gender, ethnicity, age, experiences, and other factors that define a diverse group. This filters down to our preference for promoting from within across all departments. Our experience has been that multiple perspectives drawn from various backgrounds often yield the most effective solutions.

Materials in Support of Our Submission

Stevie Awards - Diversity Inclusion Long Form:

Diversity & Inclusion, the GlowTouch Way

Blogs and Examples of Completed Expansions and the Benefits it Will Bring to Our Employees, Families, and Communities:

Nearshore
Expanded Operations to the Dominican Republic
Peter Ryan
Continue to Define "Putting People First"
Diversity
GlowTouch Utilizes 'Remoteability' for CSR Efforts

The Positive Effect of GlowTouch's Use of Impact Sourcing:

Positive Effects of Impact Sourcing
The Importance of Impact Sourcing for Any Business
Impact Sourcing Report 2022
This Is What Happens When Women Win
Majorel and Sitel Group Merger
Diversity Is Gaining Ground in BPS

Creating Successful Career Paths that Everyone Can Achieve:

Case Study
Changing Lives with Each Career Opportunity
Outsourcing Success
Creating Opportunities for Everyone

Achievements and Awards, Showing GlowTouch Company Growth and Diversity:

Impact Sourcing Champions Index
IAOPGlobalOutsourcing100
The 2022 Global Outsourcing 100

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