Smart Data Collective
APRIL 13, 2020
Back in 2011, my colleagues and I first started discussing the evolving standards of customer service in business. vcita has a number of other benefits, including enabling brands to accept up-front payments electronically, send automated confirmations and schedule bookings remotely. Improving Appointment Scheduling. It is inevitable.
BA Squared
DECEMBER 7, 2020
Adapted from a book of the same name, the popular 2011 movie tells the story of a famous baseball guru who stepped back, analyzed the game, and changed the way organizations build winning baseball teams. Go Moneyball. As the team moves through the discovery process, it’s important for BAs to make time for Moneyball.
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Vitality Chicago
SEPTEMBER 30, 2021
Come to think of it, Seth Godin wrote a book in 2011 called Linchpin: Are You Indispensable ? Have you heard of or read that book? They aren’t alone – I think that there are many people who feel that being indispensable is the best way to add value to an organization. Tom: Have you been reading my bookshelf again?
The BAWorld
OCTOBER 28, 2021
Founded by Angela and Tom Hathaway in 2011, BA-EXPERTS is a skill-building organization that offers blended training to apply the latest Lean and Agile approaches to the process of requirements discovery, definition, and analysis. Business Analysis Experts (BA-EXPERTS). URL – [link]. Techcanvass. URL – [link].
EBG Consulting
MAY 6, 2020
Here are some visuals to supplement our conversation: The Product Partners: Product work: Discover to Deliver möbius (first published the book by the same title, in 2011): (NB: you can now download a pdf of the Discover to Deliver here ). A reusable framework for designing any collaborative engagement.
Vitality Chicago
JANUARY 17, 2021
For years I kept my journals in these black books. My preference was to use the (specific type of book) and a ink pen. Here are some stats from my personal journal (another benefit of an online tool) for the last 5 years: 2011. I used to journal all the time. I took extensive ntoes on clients and teams. Sales deals.
Vitality Chicago
JULY 29, 2021
Eric Ries and his mentor Steve Blank did popularize the MVP and it was Eric that included it in his 2011 book, the Lean Startup. Benefits realization management is something you can read about in a book but it is only being practiced effectively by less than one in three organizations. Bottom Line – Use the MVP Approach.
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