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Why is considering customer experience in digital transformation essential? – PODCAST

Clarasys

Tom Carpenter: Welcome to another episode of CX Talks. I am your host today, Tom Carpenter, founder, and one of our CX specialists of the CX practice here at Clarasys. Tom Carpenter: So before we kick off I’d just like to give Adam and Loïc a bit of a chance to introduce themselves to you.

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How to consider the business in a digital transformation – PODCAST

Clarasys

In this episode, Clarasys’ own Tom Carpenter, Sarah Rigby and Simon Blosse explore how to consider the business in a digital transformation. Tom Carpenter: Welcome to another episode of CX Talks. I’m your host again today Tom Carpenter one of our CX specialists here at Clarasys. .

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How to consider technology in a digital transformation – PODCAST

Clarasys

In our latest podcast, Clarasys’ own Tom Carpenter, Chris McIvor, Lindsay Cameron and Moray Busch explore where to start with tech selection, how to implement it, deal with any external uncontrollable factors, and ensure successful delivery post-transformation. Tom Carpenter: Welcome to another episode of CX Talks.