CRM’s Have a Big Data Technical Debt Problem: Here’s How to Fix It
Smart Data Collective
JULY 27, 2021
First of all, Salesforce orgs [accounts] need to be highly customized in order to address important business requirements,” states Mercer. Complex Salesforce orgs can work just fine if they are properly managed. We do not think the problem is too many customizations, but rather, vital systems in the org that have become unhealthy.”.
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