article thumbnail

Program Preview: Introducing the Post Graduate Program in Design Thinking and Innovation | Simplilearn webinar starts 27-04-2022 15:30

Simplilearn

Design thinking is the key to the success of your digital strategy in the age of disruption. With practical tools and human-centered design frameworks, Simplilearn’s Design Thinking PGP Course in collaboration with UMass Amherst teaches you to innovate faster at an organizational scale. Read More.

article thumbnail

Expert Masterclass: Design Thinking for Digital Transformation | Simplilearn webinar starts 31-03-2022 15:30

Simplilearn

Whether developing innovative products and services or reengineering business models that are technologically feasible, business-viable, and (most importantly) desirable to your customers, design thinking provides many useful tools that you can use to bring a difference to your business. Read More.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Empowering Sales to Provide the Best Customer Experience: Frucor Suntory’s SAP Innovation Journey

Timo Elliott

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards.

article thumbnail

Customer-centric design thinking

Clarasys

Can customer-centric design thinking offer an effective solution? There is a simpler, tried and tested solution: customer-centric design thinking. What is the focus of customer-centric design thinking? One method that is still advocated by the British Design Council is the ‘Double Diamond’.

article thumbnail

Innovation With Purpose Across An Entire Industry: The SAP Plastic Challenge

Timo Elliott

Stephen Jamieson , Head of SAP Leonardo in the UK, saw an opportunity to innovate with purpose. Working with design expert David Kester , he put together a series of Plastic Challenge workshops bringing together consumers and retail industry experts to think about ways to alleviate the problem. Follow a good design process.

article thumbnail

Both Product Designers & UX Designers Leverage AI for Optimal Results

Smart Data Collective

However, in reality, a Product Designer and a UX Designer are quite different. A comparative analysis between the two suggests that these digital product design roles can be confusing to people as they both focus on product development and follow the design thinking process for problem-solving.

article thumbnail

To design the best digital tools to improve your CX, start with the problem

Clarasys

The open secret of design thinking is to start with a problem and develop multiple solutions in order to come up with the best solution. As such, the best place to start is by empathising and understanding your customers through applying design thinking. Why is now a critical time to apply design thinking?

Digital 52