Customer Experience Design Thinking Innovation Webinar 
Cprime
SEPTEMBER 20, 2023
Organizations today are constantly seeking ways to streamline operations, enhance customer experiences, and drive value. The following content is based on the webinar, ESM Foundations: Do You Understand Your Customer’s Journey. Learn more by watching the 30-minute webinar on demand.
Whizlabs
APRIL 19, 2021
Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. As a Chief Customer Officer, she is expert in cloud-based subscription models, automation and data analytics to drive customer adoption of software and reduce churn.
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