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You are now in charge of building a tech platform to transform customer experience, what next?

Analysts Corner

Building the technology platform to re-imagine customer experience (CX) Building the Customer Experience transformation technology platform In the previous post we discussed what is customer experience (CX) transformation, the business value and some use cases with the highest return of investment.

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Digital Transformation: How To Protect Your Organization From Cyber Risk

Smart Data Collective

Cybersecurity is essential for any organization looking to stay competitive in today’s digital world. In order to protect your business from these threats, it’s essential to understand what digital transformation entails and how you can safeguard your company from cyber risks. However, the average data breach cost is staggering— $3.86

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Azure Cloud Is Transforming the Way We Run Our Businesses in 2021

Smart Data Collective

Utilizing cloud services is no longer an option for businesses— it is a necessity. In 2021, cloud computing infrastructure will dominate the IT space and take over business cloud services. However, it is important to understand the right cloud computing practices to follow. This is how Azure comes in handy.

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Empowering the Future of Business: The Synergy of Agile, Digital, and AI Transformation

Cprime

We’ve seen it with Agile, then with the cloud, and now we are riding the currents of AI-powered capabilities. Agile, digital, and AI transformation are three interconnected pillars that hold immense potential for driving innovation, growth, and success. IoT devices generate real-time data for AI applications.

Digital 75
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Cutting Costs, Gaining Speed: 8 Essential Tips to Reduce TCO in Your Digital Journey

Cprime

Reducing TCO FAQs addressed in this article: How can embracing cloud computing reduce TCO? – Migrating to cloud services can significantly reduce infrastructure costs, enhance operational efficiency, and provide scalable resources that align with business demand. What is the impact of software licensing on TCO?

Digital 52
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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. In the year of 2020, with everyone working from home, better cloud storage and computing strategies have helped many organizations to grow higher while some were struggling to adapt to the changes.

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Unlocking New Horizons in Telco with Generative AI

Cprime

– Key use cases include enhancing customer experience, revolutionizing marketing and sales, optimizing network operations, accelerating IT and software development, and streamlining support functions. This scenario compels all telcos, regardless of their size, to rethink their approach to innovation and customer engagement.