Cprime
APRIL 11, 2024
– Key use cases include enhancing customer experience, revolutionizing marketing and sales, optimizing network operations, accelerating IT and software development, and streamlining support functions. This scenario compels all telcos, regardless of their size, to rethink their approach to innovation and customer engagement.
Smart Data Collective
MAY 7, 2023
This form of attack may degrade customer experience because it will render the apps useless. These attacks are often conducted using a network of infected computers known as botnets, which are programmed to send large amounts of traffic to the target.
BA Squared
JULY 9, 2020
In 2020, I am updating this definition to “A catalyst of problem-solving and effective decision making; facilitating problem-solving and decision making on desired strategic, operations, customer experience, and systematic changes and aspects of how organizations serve their customers and operate at all levels.”.
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