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Approaching Process Automation Using Virtualization Technology

Dataversity

Process control practitioners frequently use virtual machines (VMs) when deploying and managing process automation applications. However, developments in operational technologies have created new and better ways to streamline management on cloud data centers.

Digital 130
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Revolutionizing Procurement: The Power of AI in Vendor Management Systems

Smart Data Collective

This article will delve into the transformative potential of AI in Vendor Management Systems, and how it’s setting the stage for a more strategic, intelligent, and efficient approach to procurement. Key AI Technologies Enhancing VMS Several AI technologies are at the forefront of enhancing VMS.

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Harnessing Generative AI for Enhanced Customer Care Agent Coaching

Analysts Corner

Enter Generative AI (GenAI), a transformative technology that promises to revolutionize how managers coach and develop their teams. Benefits: This personalized approach helps in addressing specific weaknesses and reinforcing strengths, leading to a more competent and confident customer service team.

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Massive Data-Driven Trends Impacting Small Business Lending

Smart Data Collective

Big data technology has been one of the biggest forces driving change in the financial sector over the past few years. Many institutions that lend capital to small businesses are relying more heavily on data analytics, AI and other data-driven technology than ever before. Big Data is the Future of Small Business Lending.

Big Data 238
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AI is Driving Huge Changes in Omnichannel Marketing

Smart Data Collective

New AI technologies like text-based and in-app support are being used to improve digital experiences and customer service. Starbucks has an AI-powered app called My Starbucks Barista that allows mobile users to order from a virtual barista within the app. AI technology helps companies meet those expectations.

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Top 5 Information Technology Trends in 2024

GAVS Technology

Emerging technologies like quantum computing, 5G, and edge computing are redefining infrastructure capabilities. This technology is not confined to mere replication; it generates novel and contextually relevant content, revolutionizing creative processes.

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AI-Powered Service Management: Increasing Efficiency, Enhancing Customer Experience

Cprime

Every business out there is on the journey to streamline processes, optimize resource utilization, and leave customers happy. However, one transformative technology is revolutionizing service management: Generational Artificial Intelligence (GenAI). The path to efficiency is sometimes a bumpy, winding road.