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Five Enterprise Data Trends to Watch in 2021

Dataversity

Enterprises throughout the globe are striving to glean real-time operational insights from big data to boost profitability, provide superior customer experiences, and adhere to regulations. The post Five Enterprise Data Trends to Watch in 2021 appeared first on DATAVERSITY.

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Here’s how CRM tools help transform the customer experience

Monday

CX is a top priority for executives across organizations in 2021, and with 88% of customers seeing the salespeople they buy from as trusted advisors, it’s clear that CX plays a vital role in business success. Without the right tools, creating great customer experiences can be tough. Why is this important?

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Top 10 ERP Thought Leaders to Follow in 2021

Insight Software

This guide updates our ERP thought-leadership rankings for 2021. Ray is a prominent and dynamic keynote speaker and research analyst working with clients on digital innovation, business model design, engagement strategies, customer experience, matrix commerce, and big data. Blog posts : 20+. Blog posts : 20+.

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A Candid Conversation About Employee Advocacy and Evangelism

Timo Elliott

We had a fun, lively, and candid discussion of what it takes to get your marketing messages heard in 2021, and what organizations should and shouldn’t do to help employees amplify company marketing efforts. Can YOU tell if somebody was forced to write a blog, or if they wanted to?

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2021 Holiday Shopping Is Coming Sooner Than You Think

GlowTouch

It also reinforces the value of the customer experience – if there is more traffic and more sales volume, there is a concurrent increase in demand for high-quality customer service, which we’ll touch on a bit later. The post 2021 Holiday Shopping Is Coming Sooner Than You Think appeared first on GlowTouch LLC.

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How social media management software can help you boost sales in 2021

Monday

The knock-on effect of this is that the number of people seeking customer care through social media has also increased. And this trend is set to continue, as digital customer service interactions are expected to increase by 40% by the end of 2021. Automations. Get started.

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How a lead tracking app can win you more deals in 2021

Monday

At its core, lead tracking is about developing customer relationships and fostering a desire to try your product or service. To turn a lead into a lifelong customer, they need to have an exceptional experience throughout the process. Customers expect a streamlined process when working with a new company. Get started.